Who these terms are with
Hearn is operated by Crowbly LLC, a New Mexico limited liability company (Entity ID 0008108972), 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, USA. "Hearn", "we" and "us" mean Crowbly LLC. By creating an account, opening a project or otherwise using Hearn you agree to these terms, the Privacy Policy, the Acceptable Use Policy and the AI Policy. If you use Hearn for an organisation, you confirm you can bind it to these terms.
You must be at least 13 years old, or older where the law of your country requires it for you to consent to an online service. If you are under the age of majority where you live, a parent or guardian must agree to these terms for you.
Your account
You can use Hearn in guest mode without an account; your writing then stays on your device. To sync, share or buy a plan you sign in with an email code, Apple or Google. Give us accurate information, keep your sign-in methods secure, and tell us promptly if you think someone else has access. You are responsible for what happens under your account.
Your writing belongs to you
Everything you write or upload in Hearn (your "content") remains yours. We claim no ownership of it. This includes the output of Marginalia on your project: as between you and us, you own it, subject to any rights of others in the material you supplied.
To run Hearn we need your permission to host, store, back up, copy, sync, process, display, search, export and delete your content, to show it to the people you choose to share it with, and, when you turn on Marginalia, to send the necessary text to our AI processor. You give us that limited, worldwide, non-exclusive, royalty-free licence, and it lasts only as long as needed to provide the service to you. It does not let us publish your writing, sell it, or use it to train AI models.
You promise that you have the rights to what you put into Hearn and that it does not break the law or anyone else's rights. You are responsible for your content, for who you share it with, and for what you publish to other sites.
Hearn is a writing tool, not a backup or archive service. Keep your own exports of anything irreplaceable.
How Hearn works
Hearn provides an editor, a Codex, version history, sharing and review, translation linking, export, publishing, a teleprompter, and an optional AI editor called Marginalia. We keep improving it, and we may change, add or remove features, limits and availability. If we remove a paid feature in a way that materially reduces what you paid for, we will tell you in advance and, where the law or these terms require it, give you a remedy.
Some features rely on other people's services: Apple, Google, Stripe, Ghost, WordPress and others. We are not responsible for services we do not run.
Plans, trials and billing
Hearn has a free plan and paid plans: Folio, Folio + Marginalia and, later, Imprint for teams. Features, limits and prices are shown before you buy. Launch prices in US dollars are:
| Plan | Monthly | Annual |
|---|---|---|
| Folio | $7.99 | $69.99 |
| Folio + Marginalia | $12.99 | $109.99 |
| Imprint (later) | $12.99 per seat | $119.99 per seat |
- Where you buy decides who bills you. Purchases in our iOS app go through Apple, in our Android app through Google Play, and on the web through RevenueCat Web Billing, which uses Stripe to process payment. Their terms also apply to your purchase.
- Automatic renewal. Paid plans renew at the end of each monthly or annual period at the then-current price until you cancel. We show the price and billing period before you pay.
- Trials and offers. An eligible free trial turns into a paid subscription at the end of the trial unless you cancel before it ends. Student and other discounts may require proof.
- Founding Writers. The first 1,000 subscribers to a Folio or Folio + Marginalia annual plan receive a locked price ($49.99 per year, or $79.99 per year with Marginalia). The locked price lasts for as long as the subscription continues without lapsing. If it lapses, a current price applies if you subscribe again.
- Price changes. We may change prices for future billing periods. We will tell you in advance and the change applies only if you do not cancel before it takes effect. Local prices vary by region, and taxes such as VAT, GST and sales tax may be added.
- Cancelling and refunds are explained on the Refund & Cancellation page.
Plan limits (for example synced projects, storage and history) apply as shown on the pricing page. If you go over a limit, we may stop accepting new content until you are within it, but we will not delete your existing writing without warning.
Acceptable use
Use Hearn lawfully and considerately. The Acceptable Use Policy lists what is not allowed, including illegal content, harassment, malware, abuse of the service and attempts to bypass limits or security. We may remove content, limit features or suspend access when we reasonably believe these terms or the law were broken, or to protect people or the service.
Our rights, and feedback
Hearn, its software, design, name and logo belong to Crowbly LLC and its licensors. We give you a personal, non-exclusive, non-transferable licence to use Hearn as these terms allow. Parts of Hearn use open-source software under their own licences; see our notices. If you send us ideas or feedback, we may use them without obligation to you.
If you believe content in Hearn infringes your copyright, write to write@hearn.app with the details needed to identify it and you, and a statement that you have a good-faith belief that the use is not authorised. We act on valid notices and may remove content and end repeat infringers' access.
Leaving, and ending access
You can stop using Hearn at any time and delete your account in the app (Settings, then Account, then Delete account). Export what you want first. Deleting your account does not cancel a store subscription: cancel that separately.
We may suspend or end your access for serious or repeated breaches of these terms, to comply with the law, or if you do not pay. Where reasonable we will warn you first and give you a chance to export your writing.
No warranty
We take reasonable care, but Hearn is provided "as is" and "as available". To the fullest extent the law allows, we do not promise that it will always be available, error-free or fit for a particular purpose, or that Marginalia's notes will be correct or complete. Marginalia can be wrong; the decision to accept a note, and what to publish, is yours.
Limits of our liability
To the fullest extent the law allows, Crowbly LLC is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, and our total liability to you for any claim relating to Hearn is limited to the amount you paid us for Hearn in the six months before the claim arose, or US$50 if you paid nothing.
Nothing in these terms limits liability that cannot be limited by law, or removes rights you have under mandatory consumer protection law where you live.
Governing law and disputes
These terms are governed by the laws of the State of New Mexico, without regard to its conflict of law rules. Before starting a formal claim, each party agrees to try to resolve the dispute informally for at least thirty days after written notice (you can reach us at write@hearn.app). Any dispute not resolved that way is finally resolved by binding arbitration administered by the American Arbitration Association under its rules, on an individual basis; class actions and class arbitrations are not permitted. Either party may bring a claim in small-claims court if it qualifies, and either may seek injunctive relief for intellectual-property misuse in the state or federal courts located in Bernalillo County, New Mexico, which have exclusive jurisdiction over any court proceedings.
If you are a consumer in the EEA, the UK or another place whose law gives you the right to bring claims in your home courts or prevents these dispute terms from applying to you, those rights are not affected.
Changes
We may update these terms as Hearn changes or the law requires. The date at the top shows the latest revision. We will give you reasonable notice of material changes, in the app or by email. If you keep using Hearn after a change takes effect, you accept the new terms; if you do not agree, stop using Hearn and delete your account.
If any part of these terms is found unenforceable, the rest stays in effect. These terms, with the policies they refer to, are the whole agreement between you and us about Hearn. We may assign these terms in a business transfer; you may not without our consent.
Contact
Crowbly LLC, 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, USA. Email: write@hearn.app.